Returns and exchanges
To return an item, go to your customer account, My Orders tab and click on the RETURN button on your order.
You will then have the possibility to make a return, an exchange or request a refund. Once you have made your choice, you will receive a return ticket, the amount of which will be deducted from a possible refund.
Refunds are then made to the same payment method used.
Some of our items, due to their special characteristics, cannot be returned.
- Underwear outside of its packaging and swimwear
- Cashmere jumpers